Statewide Electronic Visit Verification System Transition

Subject: New Electronic Verification System Effective October 1, 2023


Effective October 1, 2023, the Texas Health and Human Services Commission (HHSC) is transitioning to its new Electronic Verification System (EVV) vendor, HHAeXchange.


The new system is designed to streamline day-to-day EVV transactions, making the clock-in and clock-out process more efficient and user-friendly.


Training and Support:

To ensure a smooth transition, we will be scheduling comprehensive training sessions for all employees. These training sessions will equip you with the necessary skills to make the most of the new EVV system. Our support team will also be readily available to assist you with any questions or issues that may arise during this transition period.


Go-Live Date:

The official launch date for the new EVV system is October 1, 2023. On this day, the new EVV system will be fully operational, and we will discontinue the use of our old systems. Please make sure to attend the training sessions scheduled for you to be well-prepared for these changes.


We understand that transitions like these can be challenging, but we firmly believe that this EVV system will greatly benefit you and Thank You Nurses.


If you have any immediate questions or concerns, please feel free to reach out to the designated point of contact. We will also be conducting regular check-ins to gather feedback and address any issues that may arise.


Thank you for your continued commitment to Thank You Nurses, and we look forward to a successful launch of the state’s new EVV system.


Our Locations


San Antonio

Phone: (210) 767-9044



Phone: (214) 631-0071


Rio Grande Valley

Phone: (956) 682-1581