Electronic Visit Verification
Phone Numbers

EVV Interactive Voice Response (IVR) Phone Numbers
(Per Location)

Effective September 1, 2024, new Electronic Visit Verification phone numbers (IVR)  have  been updated. Contact your local agency offices for further instructions.

San Antonio

  • English: (844) 225-7024
  • Español: (844) 275–2471

Dallas

  • English: (844) 225-7025
  • Español: (844) 275-2473